2020 Certification Information

  • 2020 producer certification begins July 10

The producer certification process for 2020 Aetna Medicare MA/MAPD products kicks off on July 10. Certification is one of the annual requirements you must complete to sell our 2020 plans during AEP.




  • 2020 Producer Certification is LIVE



  • Cigna 2020 Medicare Advantage Agent Certification Is Now Available!



  • Plan Year 2020 Certification and Recertification courses will launch at noon EST on Tuesday June 25th.

If an agent completes PY2020 certification, they can also sell 2019 plans as long as they did not fail 2019 cert previously.

Click here for Humana PY2020 Certification Information



  • 2020 Information Coming Soon

Information Coming Soon



United Healthcare

Beginning Monday, July 1, you can certify to sell 2020 UnitedHealthcare® products.

CERTIFY EARLY! The sales materials portal will open Aug. 17 for Enrollment Guide orders!By certifying early, you can ensure you’ll have materials ready to go by Oct. 1. The longer you wait to certify, the less likely you are to receive materials by Oct. 1.

How to take certifications

  • Certification modules and tests are open 24 hours a day, seven days a week on Jarvis>Knowledge Center>Training>Certifications.
  • Each time you launch the assessment an attempt is counted, whether you complete the assessment or not. You will have six attempts to complete an assessment with a minimum passing score of 85 percent. Important: Be sure to schedule uninterrupted time in order to complete the entire assessment without losing an attempt.
  • Upon answering a question, immediate feedback lets you know if you answered the question correctly or incorrectly.

Important reminders:

  • You cannot have both the course and test open at the same time. It is recommended that you review the course information and/or resources PRIOR to launching the test.


WellCare’s 2020 Annual Certification Training (ACT) is launching July 9th


Please check back periodically for the most up to date information.